How Smart Phones affect Communication and Employee Performance

Employee PerformanceI love technology, but it seems that the more time people spend on Smart Phones the less effective they are at actually communicating.  There is a new breed of adults that love their smart devices (a little too much if you ask me).  Go to a movie, concert, restaurant, bowling alley, work place, highway, park, or any other place where people gather.  It looks like a scene from “Dawn of the Dead“.  Ever go to a restaurant with a friend or co-worker lately?  B O R I N G !!!  Having lunch with someone that is obsessed with this little box in front of them.  One or twice they decide to show me something on their little screen.  I am thinking to myself, “whatever they are about to show me must be something incredible”, but it never seems to be that important or amusing to be worth the rudeness they exhibited.

So why do these “walking dead” stare at these devices?

  • Social laziness – it’s easier to stare at that device then to have polite conversation.  It’s a license to be rude.  It takes effort to communicate. contribute to a conversation, or acknowledge another person.
  • Insecurity – they are broadcasting their comments on social media and they want to make sure someone makes a comment or likes it.  If that happens, they feel important and accepted.  This new found self worth is like a drug and they must have more.
  • Lack of Social Skills – some people were never taught things like looking at someone when they talk to you.  Because of their lack of manners, they are oblivious to their rudeness.
  • Novelty hasn’t worn off yet – I have known some really wonderful people that I would normally categorize as polite considerate people.  When they get their first smart phone they became obsessed with it.  In a lot of cases this wears off, but not always.

A person with poor social skills is a bad communicator and this limits an employee’s performance in the workplace.   Organizations should be very concerned about how this affects their overall productivity.  Policies about smart phones in the work place or at company events should exist and most importantly be enforced.

Want to share your comments about this, we welcome it.  Tell us your stories.

If you are looking for an easy affordable way to manage employee performance, we invite you to take a look at HRweb at

Old School or Just Stupidity – Workforce Management by Paper

A client of mine hired a new office manager.  I had a conversation with this person that I found disturbing.  It started off with the person saying “I am old school and prefer tracking everything using paper and file cabinets”.  In the most polite way I told this person I didn’t think that was a very efficient approach, but wished them well.  If they really want to go “Old School”, why not use candle light and ride a horse to work (this is what I thought).  I would appreciate getting feedback from anybody reading this.  Have you run across anybody like this lately?  How polite should we be?  To be blunt that person has no business being an office manager for anyone and at the least should not have the last say in business decisions.  This is a prime example of an organization with poor leadership.   This person should be fired so that they can go home and wash their clothes in a creek somewhere.  Am I being harsh?

Obviously, having an Automated Employee Tracking system for managing your workforce’s behavior has these benefits:

  • Quick easy access to information
  • Having historical information such as attendance, Reviews, training, and Recruitment are a must and for must companies is a requirement for legal purposes.
  • How about killing a few less trees not to mention having a bunch of big filing cabinets taking up space.  I would much rather move a computer than a room full of file cabinets.
  • Great reports that give you calculations quickly and the accountability needed to function efficiency.

I would like to invite you to come to our website and see if one of our products such as HRweb or ManagerAssistant can help your organization be more efficient.  I would appreciate your feedback on this article and if you did get a chance to try out one of our products, your input would be appreciated.  You can email us at

For more information about how our products can help you be more efficient, click here:

Feel free to share your stories regarding co-workers that are old school.  We would love to hear them.  Tell us what you would really like to tell them, but never did out of politeness.  Has anybody had some experiences with old school bosses?  Don’t you just love them?  We look forward to hearing your stories.  Don’t be shy.  Don’t worry nobody ever reads these blogs.